Our Vision
To be the Prime Logistics Company in Nigeria.
Our Mission
To provide superior, efficient, secured and prompt logistics services to all our clients.
Our Core Values
Our Core Values represent what we believe in. They are the heart of our culture, and they are the reasons why our customers/clients believe in us. The YAJIFARZ Values provides management and staff with direction; guiding the way we act and the way we do business. These Values set the basis for the way we meet our business objectives, the way we work with each other and the way we interact with clients, partners, investors and others. It is Our Values that move us toward Our Vision.
At YAJIFARZ, we have five core values.
Trustworthy: We believe that acting with integrity is the best way to earn trust. Our dependability fosters sound decision-making and accountability – not just with large projects, but in the small ways we interact daily with our customers, employees and investors.
Responsive: We understand that our customers rely on us for frequent and effective communications. We know how to act quickly so that we can perform at their best; and while we are sometimes under pressure, we are always respectful. We look for ways to contribute to the team effort to accelerate results.
Committed: We strive to provide every customer with service that is the best in the industry, as measured by the qualities our customers care about most. We operate with a strong work ethic, resulting in both efficiency and transparency in the performance of our jobs.
Customer Satisfaction: We understand the importance of satisfying every customer’s expectations for value and service. We will listen to each customer and will anticipate and respond to their needs in a timely and effective manner.
Excellence: We believe in excellence and practice a continuous process of improvement and innovation.
Our Objectives
- To Improve the efficiency of services providing
- To Improve Customer satisfaction.
- To provide an integrated logistics solutions and services.
- To maintain our professional identity and principles.
- To Offer innovative quality services with speed, safety, and flexibility.
CORE TENETS
Transparent Communication and Collaboration:
When it comes to our customers, carriers, and business partners, YAJIFARZ believes in setting proper expectations of what we provide. We communicate openly to troubleshoot issues, allowing for the creation of sustainable solutions.
Continuous Process Improvement:
YAJIFARZ applies lean practices to eliminate wastes within our organization to provide better service to our employees and our customers. This allows us to stay strong in all aspects of our business.
Create Long-Lasting Relationships:
The more we know about our customers’ business and freight management needs, the more hard and soft costs savings we can uncover. Over two decades we’ve been in business, more than 75% of our clients who started with us as we grew are still with us.